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Browse through these frequently asked questions to find answers to commonly raised questions.

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1. What is the difference between granite and quartz?

Quartz is an engineered stone. Granite is a natural stone. Quartz is man made, so design and color options are more available. Granite is unique and each slab is one of a kind. Quartz and granite countertops are priced similarly per square foot, but granite counters have a broader variation in price. Granite can be more expensive than quartz depending on the availability of a color or pattern. However, sometimes quartz is more expensive due to the treatment it receives during manufacturing.

2. Why should we choose Roc City Granite & Marble?

We do it all from beginning to end. We help with material choices, we measure the countertop area and have a template drawn, we custom fabricate your countertops, and lastly we install the countertops. Bonus: we can tear out your existing tops and dispose of them if needed! Other companies outsource their work or get a 3rd party to complete jobs, we do not. We take pride in our relationships with our customers and love going through the entire process together!

3. Will my countertops have a seam?

It is possible depending on the layout of your job that your project may have a seam.

4. We're having new cabinets put in. Do they need to be installed prior to my measure?

Yes, in order to complete an accurate measure of the space, all cabinets that will have a countertop placed on them will need to be installed. 

5. Do I need to seal my countertops? And how do I do that?

The best way to determine if your tops need to be sealed is to do the water test method: Add several drops of water on your top in several locations. Let it sit for 20 mins or so and if the water has penetrated the surface, it’s time to reseal. Sealing your tops is not difficult and can be done by you. Several local hardware or home improvement stores sell stone sealant that can be purchased with directions, or you can contact us with more information. 

6. What are the pros of having quartz countertops?

Quartz does not need to be sealed because it is a manufactured material that is nonporous.

7. How soon should I decide on countertops?

When doing a project that calls for a new countertop, we recommend picking out material and setting up a timeline with your contractor in the beginning of your project. Or if you aren’t working with a contractor, let us know and we will be sure to work with you on a timeline.

8. Do I need a backsplash?

Having a backsplash protects the walls behind the countertops from water, grease, and other elements that can cause damage after time. Learn more about this topic on our backsplash blog

9. Will my plumbing be reconnected once my countertops are installed?

We will mount your sink to your new countertops, but we do not provide plumbing services. We recommend that you contact a licensed plumber to reconnect all your plumbing including the faucet and garbage disposal if applicable. All plumbing work should be done 24 hours after the countertop installation. When the removal of existing countertops is needed, you will be required to have all the plumbing disconnected including the sink, faucet, and garbage disposal prior to the removal of your countertops. Learn more about the sink options

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