FAQs

Have a Question?

Browse through these frequently asked questions to find answers to commonly raised questions.

Left blank to keep toggle closed

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

1. What is the difference between granite and quartz countertops?

Granite countertops are cut from natural stone, which makes every slab unique in color and pattern. Quartz countertops are engineered from crushed stone and resin, giving them a more uniform look with many color and design options. Granite pricing can vary widely depending on availability, while quartz tends to be more consistent. Granite requires sealing for long-term durability, while quartz is non-porous and maintenance-free.

2. Why should we choose Roc City Granite & Marble?

At Roc City Granite, we bring years of experience in countertop design, fabrication, and installation to Rochester homeowners. Our team helps you choose the right stone for your home, whether it’s granite, quartz, or marble, and we handle every step in-house for precision and quality. We also offer a wide selection of materials and colors so you can find the perfect fit for your kitchen or bath. Customer service and craftsmanship are always our top priorities.

3. Will my countertops have a seam?

Most countertops require at least one seam, especially on larger layouts. Our team carefully plans seam placement to make it as unobtrusive as possible, matching color and pattern for a seamless appearance. Granite and quartz seams are filled with epoxy that blends with the stone. Many customers are surprised at how natural and discreet the seams look once installed.

4. We’re having new cabinets put in. Do they need to be installed prior to my measure?

Yes, your cabinets must be installed before we take final measurements for your countertops. This ensures accuracy for cutting and fitting your stone. If cabinets are not fully in place, even a small shift could cause issues with the countertop installation. Our team schedules measurements only after your cabinetry is set and secured.

5. Do I need to seal my countertops? And how do I do that?

Granite and natural stone countertops need to be sealed to protect them from stains and moisture, typically once a year depending on usage. Sealing is a simple process that our team can walk you through, or you can request professional help. During installation, we’ll review the care instructions for your specific material.

6. What are the pros of having quartz countertops?

Quartz countertops are highly durable, non-porous, and resistant to stains, scratches, bacteria, and do not require sealing. Because quartz is engineered, it offers a wide range of colors and patterns that natural stone may not. Many Rochester homeowners choose quartz for its low maintenance since it does not require sealing. It’s an excellent choice for busy kitchens or bathrooms where durability is a top priority.

7. How soon should I decide on countertops?

It’s best to choose your countertops early in the renovation or building process, ideally before or during cabinet selection. Countertops influence color schemes, backsplash design, and overall layout. By selecting your stone early, you avoid delays in measurement and installation. Our team can guide you through material selection to keep your project on schedule.

8. Do I need a backsplash?

A backsplash isn’t required, but it adds both protection and style to your kitchen or bath. Without one, walls can be more vulnerable to water, grease, and food splashes. Many homeowners pair granite or quartz countertops with a matching or contrasting backsplash for a complete look. Our design team can show you gallery examples to help you decide what works best for your space.

Learn more about this topic on our backsplash blog

9. Will my plumbing be reconnected once my countertops are installed?

After your new countertops are installed, a licensed plumber will need to reconnect sinks, faucets, and appliances. Roc City Granite handles the countertop fabrication and installation, but plumbing reconnections are typically done by your contractor or plumber. We’ll make sure all cutouts are precise so your plumbing can be reconnected smoothly. This ensures your kitchen or bath is ready for use right away.